Unified Communications

The face of business communications has changed for good. Remote working is here to stay, with distributed teams demonstrating high productivity through the benefit of flexible hours, reduced travel requirements and greater work/life balance. Is your business setup to take advantage of this development?

What is Unified Communications?

It is a service that combines a multitude of business critical communication functions into one readily accessible, always-on, platform which allows distributed working for your businesses.

  • Voice: Voice calling, including call routing and recording 
  • Video: Video conferencing including large groups and conferences 
  • Messaging: Chat messaging, both between colleagues and staff/customers 

Enable your workforce to operate from anywhere, anytime and on any device with cloud voice, chat, video and share with a complete communications solution.

Unified Communications

What do you get with our Unified Communications Service?

  • Carrier grade cloud voice and collaboration tools with no lock in contracts and included calls across Australia and New Zealand.
  • Reliable digital conferencing via our standalone app or through seamless integration with Microsoft Teams and productivity apps.
  • Advanced call features to improve customer experience including call recording, routing, queuing, custom-on-hold music, IVR, call analytics and more.
  • Flexible licensing so you can increase users in busy periods and reduce them again when they’re not needed.

With no set up fees or fixed term contract and included calls across Australia and New Zealand, our unified communications solution is the easy way to enable industry-grade distributed working.

What are the benefits of Unified Communications Service?

Reliable business communications

Have confidence in carrier grade communications and proven BCP measures.

Seamless set up and
easy to use

Keep your phone number and take calls via the cloud on every device.

A simple forum for real time collaboration

See real-time presence and collaborate with ease through meetings and groups.

Enable a distributed workforce via Microsoft Teams

Make and receive calls and access full collaboration directly in Microsoft Teams.

Unified Communications is provided remotely, rather than internally, it is scalable and robust and adjust to fit your working needs. If your team needs to work remotely then it can handle the transition from office to home easily. Unified Communications can integrate with Microsoft Teams and other forms of communications, allowing co-workers to still be connected no matter where they are on this planet.  

Unified Communications systems work on a ‘pay for what you use’ scale. This means it is affordable for both small business and large enterprise. It also means when your business grows Unified Communications can grow with you. No need to learn new complicated communications systems, you can stick with the Unified Communications  solution you’ve grown to rely on for consistent business communication excellence.

The integration of many forms of communications means users can be flexible in how they communicate with each other. Such integration means a platform can provide for a group video call, while also allowing individual text messaging in the same service, between individuals. 

Remote vendors specialising in providing Unified Communications also have the benefit of being able to focus on security. Because these platforms are maintained outside of the business using them, security is ensured by the provider.

Setting up your business with Unified Communications is as simple as contacting your specialist MSP. Unlike the extensive physical infrastructure required by traditional communications methods, Unified Communications is remote, unobtrusive, and simple to acquire. The power of Unified Communications is that, unlike in the past, the current size and future growth of a business does not negatively affect set-up requirements – It is completely scalable.  

Activate your unified communications solution today, contact us to get started.

“They took time to actually listen and understand what our business was trying to achieve. I would strongly recommend Tech Precision to any fellow business owners looking for reliable IT support.”

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