About Tech Precision
While we utilise industry leading tools and operational practices to deliver all the outcomes you expect from an IT company, our super strength lies in our desire to work closely with our clients to become true business partners. We understand a successful partnership is based on trust and this trust is earned via the simple equation of ‘through truth over time’.
We are outcome driven – keeping in step with our clients’ needs whether they have 10 or 100 staff. The benefit of using Tech Precision lies in our belief that we want our partners to be able to focus on their business allowing them to do what they do best, and our role is to enable them to do this from an IT perspective.
Company Profile
- Tech Precision is your insurance for the systems and data you need to do business.
- With our partners we’re disrupting the Backup, Disaster Recovery and Business Continuity space.
- Tech Precision is 100% Australia owned, providing you with people who understand your environment
- Over 30 years’ experience in IT service and Business development gives you a great source of not only IT but also Business knowledge
- Not just an IT company, a company with a real focus on giving you a true Business Partnership
- Understands budget constraints so always focuses on Maximising your Previous IT spend
- Making sure to understand your business needs and desired result before recommending possible solutions
- Not a purely technical focused company but a company driven by process
- Looking after a number of diverse clients we see and understand there are a number of ways to tackle problems. Each business is unique so we keep an open mind
- Our role is and people describe us, as a business enabler
- Our focus is on delivering you value for money
Australian Call Management
Tech Precision’s head office is located in Melbourne and also houses our National Customer Service Centre. All your enquiries are handled live, by our friendly and experienced operators, right here in Australia. We never send your call off-shore. Service calls are logged into our centralised call management system and are electronically sent to an assigned field service technician. Our call management system includes a service reporting system that can be tailored to suit your reporting requirements.
Your Account Manager will be there from the very start of our relationship to ensure you fully utilise the benefits of choosing Tech Precision.
Contact Tech Precision now to discuss your IT service needs.
Online Job Tracking
Tech Precision recognises that your time is important – so every minute that your IT equipment is not functioning is not only a loss to your business, it’s also incredibly frustrating for your clients and your team members. We understand that you want to know what’s happening with your request and most importantly, when it’s happening. That’s why Tech Precision has implemented Real-Time Job Tracking.
Once you have submitted a request for service, you will be able to log in to the Tech Precision system to see the status of your job so you can be kept informed every step of way. You can also add and delete jobs with ease.
Its just another way that Tech Precision puts you first.
Contact Tech Precision now to discuss your IT service requirements.
Peace of Mind
As an Australian leader of a full range of IT service and maintenance solutions, Tech Precision is focused on the Information Technology sector and has an outstanding reputation for providing solutions and services to a wide range of Australian and New Zealand companies.
Tech Precision has invested heavily to enhance the skills and resources in key areas of our business and to develop and maintain committed relationships with many of the key technology vendors. This ensures our resources are in line with an ever-changing IT market – and you get the benefits of up-to-date technology and peace of mind, so you can do what you do best. Grow your business.
Contact Tech Precision now to discuss your IT service requirements.
Our Vision
Tech Precision assists companies across Melbourne achieve maximum return on investment on their IT equipment by providing complete support solutions. Through friendly, professional and timely assistance within set ‘service cover’ parameters, Tech Precision minimises the stress of handling IT equipment. Tech Precision’s dynamic experience in the industry, combined with its commitment to friendly, professional and timely service, ensures that clients can rely on Tech Precision to consistently deliver results.
Our History
Tech Precision has operated as an IT support, service and maintenance business in Australia for over 30 years. Starting in Melbourne as a terminal repairer, Tech Precision’s commitment to prompt, ‘stress-free’ service resulted in the company’s steady rise to become an independent national service alternative to DEC (Compaq) for maintenance of PDP, VAX and Alpha mini-computer hardware.
Tech Precision’s success in this core business over the following two decades saw the company encompass many other leading mini-computer and peripheral hardware brands to include Prime, Concurrent, Data General and Wang hardware platforms. With Tech Precision clearly established as a market leader in this niche IT field, the company was sufficiently qualified to extend its capabilities to incorporate the support and maintenance of the booming PC and LAN sectors. Integrating this innovative equipment into its existing customer base’s IT mix, Tech Precision proactively perceived the changes in the global IT market long before many of today’s service providers existed.
These days, Tech Precision is a Managed Service Provider servicing Melbourne’s Small to Medium businesses. While we are extremely proud of our history and the experience gained, it’s the exciting future of IT that holds our focus ensuring clients can rely on Tech Precision to consistently deliver results.
Why we work with Small to Medium businesses and not-for-profit organisations
Tech Precision have been operating in the IT space for 30 plus years. Our secret to longevity is our ability and willingness to keep adapting with technology and continued learning from client feedback.
From being in business for over 30 years, we have seen tremendous change and advancement in IT technology and services. We have also experienced many changes in ourselves.
We love working in this space as we know we can make a difference to each clients’ business which is important to us as we want to add value. Just as important we want our staff to enjoy their work and take pride in what they do. We achieve this reciprocal feedback from our clients through building trust relationships. Thats why we focus on this market space in Melbourne.
Talk to an IT Solutions Expert
Need to talk to an IT Expert? Fill the the enquiry form and one of our experts will get in touch with you shortly. If you prefer to give us a call, we are ready to talk on:
1300 788 738
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