“Philip Webb is one of Victoria’s largest independent real estate firms, specialising in residential and commercial sales, auctioneering, property management and investment properties.
Three offices cover the entire Eastern suburbs, with a sales team of over 30 Sales Agents and one of the largest rent rolls under management in Melbourne. Philip Webb has forged a reputation for integrity, quality market advice, clever marketing campaigns and exceptional client service.
As a leader in its industry, Philip Webb invests heavily in the state of the Art communication and information technology. Our IT team was flat out trying to keep up with staff’s day to day demands and were continuously chasing their tail as our business was growing.
We decided to outsource our day to day IT needs and to partner with Tech Precision, this was after an extensive search for a reliable and professional external IT firm to meet our growing IT needs.
Although Tech Precision is an external company they work within the business like our own. They have taken over the day to day IT operation. Some of the services they are performing include all job handling and job logging, they have documented all our systems and this is ongoing as process changes. They also provide both weekly and monthly reporting, allowing us to know exactly what’s going on.
They have been heavily involved in meetings with some of our partners helping to resolve application issues to improve efficiency for staff and client interaction.
Another knock on effect of this business partnership, is the fact they have freed up our internal IT team. It has allowed our internal IT team to deliver enormous value back to the company. They are now able to focus on projects which are generating serious productivity improvements and also helping to reduce operating costs.
Whether you have an internal IT team or not I strongly recommend Tech Precision to any business wanting to resolve their IT issues and get on with building your business.”
CFO: Philip Webb