Managed Service Provider – 4 tips for choosing the right one
A Managed Service Provider is becoming increasingly instrumental in the business technology landscape today.
Accounting firms, law firms, professional services organizations – small businesses in every shape, scope and market – are turning to Managed Service Providers (MSPs) for IT security, data management, 24/7 system monitoring and a variety of business IT services.
A Managed Service Provider is an IT protector, facilitator and sherpa all rolled into one – a provider of IT services designed to help a business operate more efficiently and sustain predictable business operations at all times.
Manged Service Providers give you access to remote Help Desk support, infrastructure management, firewall and virus protection, WAN/LAN health monitoring, scheduled on-site support and more – all focused on keeping your data safe, secure and accessible 24/7. However, choosing the right Managed Services provider for your business may not be so … predictable.
Choosing a Managed Service Provider?
Here are 4 Things to Keep in Mind.
1. The right Managed Service Provider will ask the right questions – about you, your goals and your business.
They will want to know if you require specific resources from your cloud provider. They will want to find out if you need certain characteristics and specifications to run your workload. They will want to know all about your data and your requirements for moving your data. The right MSP will be filled with questions – for you!
2. Select a Managed Service Provider with 24 x 7 x 365 Remote Monitoring.
A true MSP will have invested in dedicated monitoring systems that can identify problems before they shut down your network. Choose an MSP that is a champ at system monitoring – alert monitoring for all workstations, servers, network devices, firewalls, routers, and switches, regardless of location.
3. Choose a MSP that offers remote and onsite support.
An MSP should offer remote and onsite support. While remote support helps resolve small issues quickly, there is no replacement for face-to-face time with your IT professional. Onsite visits are essential to ensuring equipment is running properly! You want regularly scheduled preventive maintenance for servers and workstations – and you want an MSP that will be hands on with necessary.
4. The Right MSP will sport a great track record!
It’s important to make sure that the MSP you hire has an IT services pedigree with a track record of solid client retention and professional, knowledgeable consultants – experts who understand what it takes to keep your business up and running within the borders of a predictable IT spend model.
If you’re thinking of improving your IT, contact us to discuss how we can help and if suitable engage with us with our guaranteed hassle free on-boarding process.
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